What is a common step that a technician can take to determine the cause of an operating system problem?

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What is a common step that a technician can take to determine the cause of an operating system problem?

  • Boot into Safe Mode to determine if the problem is driver related.
  • Test the power supply.
  • Document the time spent to resolve the problem.
  • Check the fan connections and ensure the fan is working properly.

    Explanation:

    Device drivers are computer programs that are specific to operating systems. They allow the operating system to interact with the hardware and can be the cause of operating system problems and bad performance. Booting into Safe Mode can help in troubleshooting driver-related problems because the computer boots loading only the minimum required drivers such as keyboard and display drivers.

For All Questions: IT Essentials Chapter 6 Exam Answers 2018 2019 Version 6.0 100%

Learning with Cisco Netacad, there are many exams and lab activities to do. Some instructor require students to complete all Chapter exams, Pre-Test, Practices Final, Final Exam and Chapter Quiz. No mater what instructors want you to do, PremiumExam.com offers all exams and lab activities answers and solutions with clear explanation. Our Experts have verified all exam answers before we published to the website. We recommended you to chose any relevant chapter from the following:

IT Essentials v6.0
AssignmentsPractice Quizzes
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Chapter 6 ExamOnlineChapter 6 QuizOnline
Next Chapter
Chapter 7 ExamOnlineChapter 7 QuizOnline
Lab Activities Answers & Solution
6.1.1.5 Lab – Task Manager in Windows 7 and Vista Answers
6.1.1.5 Lab – Task Manager in Windows 8 Answers
6.1.1.9 Lab – Install Third-Party Software in Windows 7 and Vista Answers
6.1.1.9 Lab – Install Third-Party Software in Windows 8 Answers
6.1.2.3 Lab – Create User Accounts in Windows 7 and Vista Answers
6.1.2.3 Lab – Create User Accounts in Windows 8 Answers Answers
6.1.2.5 Lab – Configure Browser Settings in Windows 7 and Vista Answers
6.1.2.5 Lab – Configure Browser Settings in Windows 8 Answers
6.1.2.12 Lab – Manage Virtual Memory in Windows 7 and Vista Answers
6.1.2.12 Lab – Manage Virtual Memory in Windows 8 Answers
6.1.2.14 Lab –  Device Manager in Windows 7 and Vista Answers
6.1.2.14 Lab –  Device Manager in Windows 8 Answers
6.1.2.16 Lab – Region and Language Options in Windows 7 and Vista Answers
6.1.2.16 Lab – Region and Language Options in Windows 8 Answers
6.1.3.7 Lab – Monitor and Manage System Resources in Windows 7 and Vista Answers
6.1.3.7 Lab – Monitor and Manage System Resources in Windows 8 Answers
6.1.4.2 Lab – Hard Drive Maintenance in Windows 7 and Vista Answers
6.1.4.2 Lab – Hard Drive Maintenance in Windows 8 Answers
6.1.4.4 Lab – Manage System Files in Windows Answers
6.1.5.4 Lab – Common Windows CLI Commands Answers
6.1.5.6 Lab – System Utilities in Windows Answers
6.3.1.2 Lab – Managing the Startup Folder in Windows 7 and Vista Answers
6.3.1.2 Lab – Managing the Startup Folder in Windows 8 Answers
6.3.1.5 Lab – Task Scheduler in Windows 7 and Vista Answers
6.3.1.5 Lab – Task Scheduler in Windows 8 Answers
6.3.1.7 Lab – System Restore in Windows 7 and Vista Answers
6.3.1.7 Lab – System Restore in Windows 8 Answers